SHEDFAST WARRANTY

General Conditions

(a) To activate a warranty claim, the Customer must provide a clear description in writing of the issues and provide adequate, good quality photos of the installed Goods, to the supplier’s satisfaction.

(b) Customer agrees to perform regular maintenance as required to ensure goods are kept in good serviceable condition, as per SHEDFAST Product Selection & Maintenance Document. The Supplier may request evidence that regular maintenance of goods has been carried over the period of installation/use.

(c) All warranties will only be considered from date of receipt of the written warranty claim description and photos by the Customer.

(d) All requirements in relation to cutting, welding, joining, drilling, fixing and finishing of the framework meet relevant Australian Standards.

(e) The Supplier reserves the right to repair or replace any item covered by this warranty.

(f) The Supplier warrants that the framework for the Goods will have a structural life of not less than 10 years, subject to the terms of this warranty. If the Supplier determines it will replace the item rather than repair the item, the Supplier will cover the replacement cost of those framework products, as set out in (g) of this document, for the period of 10 years from the date of dispatch from the Supplier’s premises, not including any freight, taxes, levies, installation or third-party charges or other costs.

(g) The supplier offers a 10-year Structural Warranty on shed kit framework.  The first 7 years from the date of invoice, the warranty covers replacement cost.   Over the remaining 3 years the warranty liability to the supplier will reduce by 33.3% of the original invoice price per year, subject to the General Conditions.

(i) After the expiration of the warranties, the Supplier is not liable under this warranty to cover any costs relating in any way whatsoever to damage, repair or replacement of the Goods.

(h) Any parts repaired or replaced under this warranty are subsequently warranted only for the remaining unexpired warranty period applicable to the original Goods.

(i) This warranty will be void if the original units are not paid for in full.

(j) The warranty is void if any changes, repairs, modifications, additions, or attachments are made to the Goods without the written consent of the Supplier.

(k) This warranty does not cover rib mounted container mounts, as the condition of the container top cannot be guaranteed.

(l) If the Customer is using ground anchors as a hold down, it is the Customer’s responsibility to ensure the soil is suitable and ensures that the structure remains in place during any weather event.

(m) If the Goods are container mounted, this warranty is void if any defect is caused by a failure of the container itself.

(n) This warranty does not apply to defects or damage resulting from:

(i) Improper use or installation and/or use or installation not in strict accordance with the Supplier’s instructions, specifications and Certified Engineering Documents;

(ii) Improper or inadequate maintenance, as per SHEDFAST Product Selection & Maintenance Document;

(iii) Unauthorised modification, repair or alteration of the Goods;

(iv) Neglect, misuse or abuse of the Goods;

(v) Exposure to corrosive elements or incompatible Goods;

(vi) Wear and tear caused by multiple installations and dismantling;

(vii) Incorrect storage or handling;

(viii) Normal wear and tear;

(ix) Exposure to wind speeds exceeding the design rating;

(x) Damage arising from the failure of support components supplied by others;

(xi) Damage arising from the failure of support components such as posts, walls, existing buildings and shipping containers;

(xii) Damage arising from foundation or anchorage failure, if such foundations or anchors are not as specified in relevant engineering certification;

(xiii) Freak acts of nature;

(xiv) Damage caused by items or goods inside or near the Goods;

(xv) Explosions, sabotage, accident, embargoes, riots, civil commotions, terrorist activities, acts of war (whether declared or undeclared), and war (whether declared or undeclared);

(xvi) Vandalism or intentional damage, whether by the Customer, its associate or a third party;

(xvii) Rust if structure is installed on oceanfront (within 5km of ocean), is constantly in or around water (e.g poolside) or as a result of negligent maintenance.

(o) The Customer shall notify the Supplier in writing detailing any defects for which a warranty claim is being made. The Customer must:

(i) Submit a Warranty Claim in writing, which must include:

(a) A detailed description of the alleged defect or damage

(b) The cause of the alleged defect or damage

(c) Good quality detailed photos taken in accordance with this warranty

(d) Additional photos and close-up photos of the alleged defect or damage

(ii) Provide the Supplier with evidence of the regular maintenance of goods carried out by the Customer.

(a) Any information or detail relating to the warranty event requested by the Supplier

(b) Access to any property on which the Goods is situated

(c) Access to the Goods and any damaged or defective parts

(iii) Allow the Supplier to take and remove any damaged or defective Goods or part of Goods, to allow for further investigation and testing.

(iv) Cooperate with all reasonable requests from the Supplier.

(p) All claims made will require a full site inspection by the Supplier at the Customer’s expense.

(q) This warranty is given by the Supplier, whose details are:

(i) Name: SHEDFAST Pty Ltd  ABN 69 105 063 901

(ii) Business Address: 5a /7-9 Whalley Creek Close, Burnside QLD 4560

(iii) Phone Number: 1300 138 000

(r) Despite clause 13 (g), if for any reason the Australian Consumer Law applies to the supply of the Goods, the Supplier gives the following statement to the Customer: “Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”

(s) The benefits to the Customer given by this warranty are in addition to other rights and remedies of the consumer under a law in relation to the goods or services to which the warranty relates.

Engineering

(a) The structure has been designed to withstand a specific wind speed.

(b) If Site Specific Engineering was included. The drawing & Form 15 supplied with the Goods specifies the installation location of the goods and certifies its suitability.

(c) The drawing supplied with the Goods covers steel size, connection details, footing sizes & position and sheeting attachment details. Other details could be specified in accordance with the design.

(d) Any claim in relation to engineering will require a full independent enquiry at the Customer’s expense.

Manufacturer’s Warranty - Colorbond® Steel

(a) BlueScope Steel provide various warranties for Colorbond® steel products depending on location and environmental factors.

(b) For details and registration, visit: https://warranties.bluescopesteel.com.au/site/

(c) The Supplier does not warrant that any particular colour will be available for any period of time and reserves the right to discontinue any colour for any reason it may determine, without the recourse by the owner of the discontinued colour.

(d) The Supplier reserves the right, in cases where certain colours have been discontinued, to offer the Customer a choice of available colours to replace the discontinued colour of the original Goods